Privacy Policy
At Vriksha, we value your privacy and are committed to protecting the personal information
shared with us. Any information collected through our website, forms, or donation/payment
channels is treated with strict confidentiality and used only for the intended purpose.
We may collect personal information such as your name, phone number, email address,
mailing address, and payment-related details for communication, registration, donations, or
service-related purposes.
We assure you that :
- Your personal information will not be sold, rented, traded, or shared with third parties
without your consent, except where required by law. - Information collected is used solely for communication, processing
donations/payments, responding to enquiries, and improving our services. - We implement reasonable security measures to protect your data from unauthorized
access, misuse, or disclosure. - Access to personal data is restricted only to authorized personnel.
- Users may opt out of promotional emails or communications at any time.
We may occasionally update this Privacy Policy to reflect operational, legal, or regulatory
changes. Continued use of our website or services constitutes acceptance of the updated
policy.
International Contributions
For Indian Passport Holders Living Outside India
Your contribution may still be treated as an Indian contribution. Additional identification
details, including passport information, may be required for compliance purposes.
For Non-Indian Passport Holders
Your contribution may be treated as a foreign contribution and processed in accordance with
applicable laws and regulations. Passport and donor details may be required for compliance
documentation.
Refund Policy
Vriksha does not encourage cancellation or refund of donations, registrations, or payments
once processed.
However, refund requests may be considered only in exceptional cases such as:
- Duplicate transactions
- Incorrect payment amount due to technical error
- Unauthorized transaction claims subject to verification
Approved refunds, if applicable, will be processed within a reasonable timeframe through the
original mode of payment.
For refund-related queries, please contact our support team through the official communication channels provided on our website.